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The help desk system should provide end-to-end visibility of help desk issues or trouble tickets thus allowing tracking of issues and reducing time taken for resolution. Windows SharePoint Services 3.0 hosting software provides application templates that enable organizations to manage their day-to-day operations. The Help Desk application template is one of Microsofts SharePoint software templates that aids in effective help desk management. The Help Desk software template manages the entire process of handling service requests right from the time a request is raised till such time that it is resolved. Team members can login to the Help Desk site to identify open service requests. The template also helps in identification of root cause of issues. It allows tracking the status of each trouble ticket or service request to the support desk.
First off if you dont know what a Chinese Auction is - its an auction with kind of a fun twist to the typical fund raising event. Where a standard raffle has a range of prizes that people buying tickets can win a Chinese auction allows buyers to choose what prize they want to compete for. This means that people arent hoping to win a random prize amongst a suite of prizes but instead can chase the exact item they most want. This adds a new level of excitement to your standard fundraising auction. If you want to be creative and not want to buy the standard raffle tickets and you have Microsoft Office programs then you can make your own with Microsoft Word. First click on "File" then in the drop down menu click on "New" then choose "Templates" and then click on "Templates on the Computer." Go ahead and start browsing for any ticket templates there might be. If you dont see any then you can click on "Templates Online." This way you can choose a template you like online and download it to your computer.
If you print one ticket per seat you risk members running out while others have tickets. If you print extra tickets you risk the embarrassment of overselling. If you have ever had a nonprofit fundraiser with less than stellar results you may be able to improve your bottom line by offering the tickets for sale online through an authorized online ticket seller. Authorized ticket sellers harness the power of the internet to create solutions for many or all the gotchas listed above. It frees your people to focus on the event and leaves the boring mechanics of ticket tracking and sales to computers. Free SharePoint Software Template for Tracking and Managing Trouble Tickets or Help Desk Support Issues Help desks are the pivotal point for end user and customer support.