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Moreover using ticketing software with this feature venue owners can display the availability of their place online dynamically increasing chances for getting their venue rented for a good fee and hopefully by the inviters of celebrity performers. Ticketing software can also help greatly for selling tickets to multicultural events as some good ones have gone bilingual while few others support all those languages that have an installable language pack. Online ticketing for events has reshaped the world of ticket buying and selling entirely. Its advantages are so weighty and compatible with todays fast-paced world that it will be a very apt decision of first-time event organizers to go the route of online ticketing.
What workflows does your software handle automatically? What data sources of yours does it check in the background as the technician is working so they dont have to waste time doing it manually? Template balance. Are you using no templates? Templates for everything? Both are usually bad ideas. Templates can speed up input for common issues but theres just no way they can cover everything and if a technician has to remember and search through more than a dozen or so basic forms theyre wasting time. Nonlinear input. If your application absolutely requires that ticket information fields be completed in a certain order its already holding your people back. There is no excuse for hard coding this at all. A default order is fine but (as above) it must be able to be changed and must be over-rideable at all times. Your technicians are smarter than your software - dont make the sides fight especially when youre paying.
Too many technicians spend 90% of their time cutting and pasting when it should be automatic. Speed tweaks. Does your software allow you to change the default screen flow to suit the way your people do things? Does it keep track of how long it takes to perform certain tasks (including screenloads) and how long on average it takes for a technician to get from A to B in the interface? Does it allow itself to be adjusted to minimise these delays? Can it preload data? If not youre pretty much paying your entire team to sit around for three to four hours a day waiting for your software to stop twiddling its digital thumbs. Redundancy. Does your ticketing software use a back-end server to co-ordinate ticket numbers and store a centralised archive? And if a technicians PC loses its connection to that server or if the server goes down is the ticketing application smart enough to seamlessly switch over to non-networked mode then resynchronise with the back end later on - without slowing down anything else on the PC? Automation.