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Theres nothing quite as annoying as a text-only ticketing system. At the very least technicians should be able to paste in screenshots. Put RTF or HTML compatibility (for instance) in your main ticket body and theyll be able to attach/link files and objects to show auditors and trainees exactly how something went wrong what to look for and how to fix it. The only thing worse than spending half an hour transcribing a set of immensely long error messages is paying your top technicians to be a typing pool. Customisable interface. A good ticket application will be able to adapt to any business. But by the same token it will have a lot of features and extras that you may not need right this second. Check to make sure that your Service Desk is able to tweak the presentation and flow of their most heavily used interface to tune it precisely for your requirements and squeeze an extra ten to fifty percent speed out of it.
If you print one ticket per seat you risk members running out while others have tickets. If you print extra tickets you risk the embarrassment of overselling. If you have ever had a nonprofit fundraiser with less than stellar results you may be able to improve your bottom line by offering the tickets for sale online through an authorized online ticket seller. Authorized ticket sellers harness the power of the internet to create solutions for many or all the gotchas listed above. It frees your people to focus on the event and leaves the boring mechanics of ticket tracking and sales to computers. Free SharePoint Software Template for Tracking and Managing Trouble Tickets or Help Desk Support Issues Help desks are the pivotal point for end user and customer support.
First off if you dont know what a Chinese Auction is - its an auction with kind of a fun twist to the typical fund raising event. Where a standard raffle has a range of prizes that people buying tickets can win a Chinese auction allows buyers to choose what prize they want to compete for. This means that people arent hoping to win a random prize amongst a suite of prizes but instead can chase the exact item they most want. This adds a new level of excitement to your standard fundraising auction. If you want to be creative and not want to buy the standard raffle tickets and you have Microsoft Office programs then you can make your own with Microsoft Word. First click on "File" then in the drop down menu click on "New" then choose "Templates" and then click on "Templates on the Computer." Go ahead and start browsing for any ticket templates there might be. If you dont see any then you can click on "Templates Online." This way you can choose a template you like online and download it to your computer.