Restraining Order Forms
In this article we will look over the process to finalize the order form and incorporate the right information into the terms and conditions of your ecommerce solutions. The order form or web page which the order form is displayed is where the customer is taken to conclude the order. The order form has to include the product a selection for quantities and the customer s delivery information. In the ecommerce regulations it declares that the customer requires a means to correct any errors on the order form. Most ecommerce software solutions incorporate this condition by adding three buttons to the order form.
It is the eye of the needle that your customer must pass through in order to go from lead to customer. And customer to repeat buyer. It doesn t matter what happens your customers have to fill in the order form be it online in print for your customer to mail back to you or calling your 1800 number (the customer service representative is still an order device - just live and interactive with all the benefits and risks that it brings). So we can agree that if you want money from your customers (and if you are in business then I think you do) then perhaps making sure your order form is a specimen of peak performance might just be the way to go.
For example if a customer wanted to change the amount of fence panels you install at their house from 25 to adding 4 more and making it a total of 29 panels then you would get them to sign the change order form stating the additional work and materials that need to be ordered for your records. If you don t do this a customer could come back and say that they never said they wanted extra panels installed or that you never told them it would take five more hours to install the extra panels etc. It s always important to keep records of everything that was said between both parties that way you can refer back to it if you need to.
The details that are entered by the client are based on a general concept and could be based on almost any product. Your client s personal details and those of the product will be entered. All the client has to do is enter the accurate information on the relevant fields and submit it. This will be accessed and processed by the company and your client s order is communicated to the department that deals with selling and dispatching items. Once the payment is confirmed your client is all set to receive your product. They will pack and ship away your product and he will be receiving them within a certain time period.